Our Story The "Why" Behind TechDash
You know that moment when you call a grandkid for help with your phone or computer and they say, “I can help you next week”? That is exactly why Juston Mickey started TechDash. We saw a need in West Plains for a technology service that doesn’t treat “simple” problems like a low priority. Whether your grandson went to college or you just moved into a new home and need your Wi-Fi to actually work, we are the professional alternative you can call today.
Patterns of Service
TechDash is patterned after the DoorDash model—we don’t have a storefront because we come directly to you. While “giant” retailers like Geek Squad require you to haul your equipment all the way to Springfield, we believe your technology should be fixed right where you use it: in your home.
The TechDash Promise
Plain English: We skip the technical jargon and explain everything in a way that makes sense, ensuring you feel confident using your devices.
Verified Results: We don’t just “fix it” and leave; we make sure your TV, printer, or Starlink is fully operational and that you are satisfied before we walk out the door.
Service Trust: We chose a flat $100 house call fee because it is honest, straightforward, and easy to remember. No salesy tiers, no hidden costs—just expert help when you need it.
Local Roots
We aren’t just a business; we are your neighbors. As a long-time resident of Howell County, Juston Mickey built TechDash to serve the West Plains community with the same reliability and care you’d expect from a friend.
The TechDash Difference
While big-box retailers require you to drive to Springfield or wait a week for a “tech-savvy” relative to visit, we provide a simpler, local alternative that puts the resident of West Plains first.
01
Local House Calls within 24 Hours
– Unlike "big box" competitors like Geek Squad that are not local to West Plains and require travel to Springfield, TechDash provides prompt, in-home service right here in Howell County.
02
Plain English Explanations
– TechDash focuses on making technology simple by explaining the solution in easy-to-understand language and ensuring everything actually works before the technician leaves your home.
03
Honest, Flat-Rate Pricing
Instead of "salesy" retail pricing like $99.99, TechDash uses a straightforward $100 service fee that builds "service trust" and is easy for customers to remember.
04
The "Grandkid" Alternative
– TechDash fills the gap for those who don't have a tech-savvy family member nearby, providing a reliable professional you can call instead of waiting "until next week" for help.
Tech Dash: How it Works
Help’s on the way.” We’ve simplified technology support into a straightforward four-step process that brings expert help directly to your door in West Plains.
Order a Dash
Simply visit our website or call us to request a technician for your specific tech need, whether it’s a new Starlink install or a printer that won't print.
Expert at Your Door
A local TechDash professional will arrive at your home—often within 24 hours—to handle the setup or repair right where you live.
Plain English Setup
We perform the work and explain exactly what we are doing in plain English, ensuring you feel confident using your technology once we are finished.
Verified and Finished
We make sure everything actually works before we leave, and you pay a simple, honest flat fee of $100 for the entire house call.